Refund & Return Policy

Seztec LLC Return and Refund Policy:

Acceptance of Terms: By purchasing our products, you agree to abide by the terms and conditions outlined herein.

All Sales Final: All sales are considered final. If the Buyer wishes to cancel or suspend any or all of the products covered by the terms and conditions of the Purchase Order, the Buyer is subject to the following cancellation fees (% of Purchase Order Value) based on the number of weeks the Seller has received the Purchase Order or payment, whichever comes first: Within 1 week: 15%; Up to 2 weeks: 20%; 2-3 weeks: 30%; 3-5 weeks: 50%; More than 5 weeks: 100%.

Return Procedure: Returns are generally not accepted as all sales are final, and this clause shall not be used to imply that the Seller shall be obliged to accept the return of any goods. All returns are subject to approval by Seztec LLC. Products cannot be returned without prior written authorization and shipping instructions (RMA) from Seztec LLC. A handling fee of 20%-50% of the purchase order price may apply to returned goods, subject to Seztec LLC’s discretion.

Refunds: Seztec LLC reserves the right to decide whether to issue a refund or credit note. For orders under $10,000, cash refunds are not provided; instead, credit notes will be issued.

Warranty: Our products come with a one-year warranty against defects in material and workmanship. Damages caused by accident, misuse, or faulty installation are not covered. Please refer to our warranty terms for further details.

Limitation of Liability: Seztec LLC limits its liability as specified in our terms and conditions. We shall not be liable for any losses or damages arising from the contract, including but not limited to incidental, consequential, or punitive damages.

Delivery Times: Delivery times provided are estimates and subject to variation. Seztec LLC is not liable for delays in delivery or any resulting losses or damages.

Buyer’s Responsibility: It is the buyer’s responsibility to verify the accuracy of the order details before purchase. Seztec LLC shall not be liable for incorrect orders or ambiguities not clarified at the time of purchase.

For any further inquiries or assistance, please contact us at info@seztec.com or our customer service team.